FAQ

What is Natural Farming?

There is no sharp definition of the term Natural Farming. Among tea people in Taiwan a common understanding has been established over time:

  • no pesticides
  • no commercial fertilizer
  • oftentimes no watering

What is Wild Farming?

In addition to Natural Farming, Wild Farming can be characterized by reducing human interference to the bare minimum:

  • no pesticides
  • no fertilizer
  • no harvest machines
  • no watering
  • (no pruning)
  • (no weeding)

How do they differ from Organic Farming?

Organic Farming allows the use of:

  • pesticides
  • fertilizer
  • some synthetic substances
  • watering systems
  • machine harvesting
  • industry scale methods

Organic Farming can be sustainable and lead to healthy tea trees that yield delicious results. Therefore, a deep understanding and quality assurance of the farming methods in place are essential. Only then do we decide to share organically farmed teas.

Why don't you sell conventionally farmed tea?

Common tools are:

  • heavy use of (synthetic) pesticides
  • heavy use of (synthetic) fertilizers
  • industry scale processing

Harm to nature and over time body and mind are some of the consequences. The soil found on a conventional tea farm is dead, there is no secondary vegetation present and you won't be able to observe any form of wildlife.

The drinking experience might be overpowering, harsh, without depth or layers. It is not uncommon for sensitive people to show allergic skin reactions and feelings of nervousness up to anxiety after consumption.

Why do you mostly sell Taiwanese tea?

At satotea we have the understanding that in order to curate teas of the highest quality, an extensive body of knowledge is essential. This includes not only tea itself but the environment, climate, people, their motivation, ideas and philosophy. We do not think deep proficiency can be obtained via the internet or a quick visit from a foreign country. In our eyes it is a requirement to physically spend a significant amount of time in the market you are operating in - which is a given since half of our team happens to live in Taiwan.

On the contrary, we have insufficient knowledge about Thailand, Vietnam and other interesting tea countries. To live up to our own standard, we limit ourselves to Taiwanese tea curations with very few exceptions.

Who are the people behind satotea? Where are you located?

satotea consists of four friends. One half is operating from Germany, being in charge of infrastructure and distribution across Europe, the US and Canada. The other half is located in Taiwan, continuously sourcing our teas and creating content for you to enjoy.

All about shipping.

  • DHL shipping within the entire EU, USA & Canada
  • shipment tracking included
  • free shipping for orders over 100 € (within Germany)
  • free shipping for orders over 129 € (EU, USA, Canada)
  • your order will be shipped on the same or next day after receival
  • please expect 3 - 8 business days for your order to arrive (Germany & EU)

Do you do B2B?

Yes. Please get in touch with us here.

My question is not listed here.

Then please contact us here.